Raven Gunsmith - About Us and Policies
We take Visa, Mastercard and Discover. We can also take phone orders and Money Order.
We ship USPS first class and Priority Mail with Express mail available at additional cost, or UPS ground with second and next day air available at an additional cost; all long guns (rifles, shotguns) are shipped UPS ground with second and next day available at additional cost to your preferred FFL holder; handguns are shipped UPS Air saver or USPS Priority Mail to your preferred FFL Holder. We will ship all qualifying firearms to C&R holders. We ship all in stock items within 3 business days of receipt of order. All ORMD or hazmat shipments go UPS ground only. All Hazmat shipments will include a $20 HAZMAT fee. (Ammo, cleaning solvents, gun oil is considered ORMD, gunpowder, primers are considered Hazmat). We do not charge for backorders and only charge upon shipment.
All accessories returned unopened may be exchanged for credit, exchange or refund; defective accessories returned for credit, exchange or refund. No refunds for opened DVD or videotape, return for exchange only. Opened merchandise may be exchanged within 14 days for credit, exchange or refund, after 14 days for credit or exchange. All returns must accompany an RMA number. Please contact customer service for am RMA.
Your privacy and security is important. All personal information is kept private; we share no information in any way with any firm and will never sell mailing lists. We do not keep financial information either electronically or in physical form. We will never solicit such private information either via email or over the phone.
Physical mailing address:
44 Archery Lane
Nashua, NH 03060
For sales and service: Phone: 781-820-7583 3-9PM ET
Email contact: email@example.com
FOR FIREARMS SALES: Buyers must be at least 21 years old to purchase handguns, and 18 years old to purchase long gun. Buyers must not be prohibited from owning a firearm in his state. Buyer of this product must arrange for the item to be shipped to an FFL dealer (unless buyer holds an FFL or Curio and relics license, or if gun is an antique or black powder firearm). WE WILL NOT ACCEPT SHIPMENT OF A FIREARM FROM AN INDIVIDUAL!! The buyer will be required to pass background check and receiving dealer will normally charge a fee. Shipping, handling, and insurance, will be a flat fee of $25.00 for long guns, $30.00 for handguns. No sales out of continental USA. Payments of Credit Card, Money order or certified bank check only will be accepted.
RETURN POLICY FOR FIREARMS ONLY: New firearms are sold as-is with the manufacturers warranty in play. Used Guns will have a 3 day return policy. Seller must be notified within 3 days of receiving the firearm of intention to return product. We will refund purchase price LESS SHIPPING FEE'S (to and from purchaser), only after we have received firearm in same condition as we shipped to you. NO EXCEPTIONS. By bidding on this firearm you accept the policy as stated above. NO SALES TO CALIFORNIA, NEW YORK CITY, NEW JERSEY, Washington DC, Chicago, No shipments to MASSACHUSETTS, but you can pick up any rifle at the shop. No C&R pistols or semi auto rifles to Connecticut OR HANDGUNS TO MARYLAND. Please check your local laws before buying.
FFL TRANSFERS: We can transfer your firearm for a flat fee. Please contact us if you live in the Southern New Hampshire Area and need a firearm transferred. We can work with the selling dealer to get your firearm safely to our facility and legally transferred to you.